Growing and evolving with a client is just as important as the initial engagement for sales representatives.
This week we sit down with Michael Carter from the Michael Carter Group to discuss what separates a sales “person” from a sales “professional”, and how sales goes beyond closing the deal.
0:00 Intro to Michael Carter
2:40 Defining innovation in sales
5:55 Building lasting long-term relationships in Sales
8:30 How are consumers buying differently
11:05 Neural selling and connecting with customers
16:05 Where do companies begin
21:49 Common mistakes
23:58 Importance of optimism
28:43 About The Michael Carter Group
Find out more about The Michael Carter Group: www.themichaelcartergroup.com
Or connect with Michael on Linkedin: https://www.linkedin.com/in/michael-carter-73978524/
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